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Oracle executive says AI should be judged by measured gains, not agent count

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A senior Oracle executive has told businesses adopting artificial intelligence to begin with a measurable goal and to gauge success by the gains it produces, rather than by how many AI agents they put to work. The advice comes as the technology moves from supporting employees to handling tasks for them.

Measuring gains rather than deployments

Natalia Rachelson, Senior Vice President, Applications Development at Oracle, told PTI that the number of agents deployed matters less than the improvement they bring. AI agents, as the report describes them, are systems that carry out multi-step tasks instead of answering a single question.

Rachelson said business leaders should choose an outcome they can measure, such as less time spent sorting out accounting errors or lower transport costs.

Setting a baseline before deployment

According to Rachelson, companies should establish a baseline first. Without one, she said, it is hard to judge whether AI is making a meaningful difference.

Oracle is an information technology consulting and software development company based in Redwood Shores.

Open questions

  • How should companies set a baseline for measuring the performance of AI agents?

Key facts

  • Oracle senior vice president Natalia Rachelson says businesses should judge AI by the improvement it delivers, not by how many agents they deploy.
  • AI agents are systems that carry out multi-step tasks rather than answering a single question.
  • Rachelson recommends choosing a measurable outcome, such as less time spent sorting out accounting errors or lower transport costs.
  • She says companies should first set a baseline so they can tell whether AI is making a meaningful difference.

Sources & evidence