UK Banks Hit With 10,000 Complaints Over Blocked Crypto Transfers in 90 Days: Report

What happened

Decrypt News Business UK Banks Hit With 10,000 Complaints Over Blocked Crypto Transfers in 90 Days: Report Lloyds drew the most complaints despite having no published policy restricting crypto transfers, according to a Stand With Crypto report. In brief Advocacy group Stand With Crypto said UK bank customers filed 10,092 complaints over blocked or restricted transfers to crypto exchanges in 90 days.

Lloyds Banking Group received 2,297 complaints, followed by Barclays with 1,569 and NatWest Group with 1,278, according to the report. UK bank customers sent 10,092 complaints about blocked or restricted transfers to crypto exchanges over 90 days, crypto advocacy group Stand With Crypto said in a report published on Tuesday.

The complaints were filed by 9,803 people between May and August 2026 through an online tool run by the group, and concerned transfers to platforms registered with the Financial Conduct Authority, the UK's financial regulator. In just 90 days, people sent 10,092 complaints to their banks about fiat transfers to crypto exchanges being blocked or restricted.

Complaints came from every single one of the UK’s 650… pic.twitter.com/jWXbhbJTyZ — Stand With Crypto In The UK🛡️🇬🇧 (@StandWCrypto_UK) October 20, 2026 Lloyds Banking Group, which contains Halifax and Bank of Scotland, received the most, with 2,297, or more than 22% of the total, even though it has no published policy restricting crypto transfers. Barclays received 1,569 and NatWest Group, which contains Royal Bank of Scotland, 1,278.

HSBC UK also received more than 1,000, according to the report, which does not give its exact total. Lloyds drew the most complaints despite having no published policy restricting crypto transfers, according to a Stand With Crypto report.

The group urged the FCA and Treasury to make clear that sector-wide blocks are not proportionate, ahead of the UK's crypto regime taking effect next year.