Microsoft outage disrupts email-based pool chlorine monitoring, leaving hotel guests injured

What happened

The email never arrived because Microsoft was experiencing major problems with its Exchange cloud infrastructure at the time. Over a dozen guests at a theme park hotel in Germany were injured by excessive chlorine levels. Microsoft is a software and software development company based in Redmond.

According to local media reports, the incident was caused by a problem with the email-based system used to control chlorine dosing, which was affected by the Microsoft outage. Microsoft outage disrupts email-based pool chlorine monitoring, leaving hotel guests injured ⓘ Microsoft / Screenshot Over a dozen guests at a theme park hotel in Germany were injured by excessive chlorine levels.

Several people were injured after excessive chlorine was pumped into the pool at a hotel in Germany, according to the local TV channel WDR . The report attributes the incident to a malfunction in the dosing system.

WDR reports that the sauna area's "maintenance safety system" attempted to send an email warning that chlorine levels were too high. The outage affected numerous services, from hotels and airlines to rail operations .

The incident occurred on Friday afternoon, according to a Facebook post by the responding fire department . A total of 40 first responders were dispatched, as the undelivered email had serious consequences.

The fire department said 15 people required triage following a chlorine gas leak. According to WDR, they reported respiratory irritation.