WORLDTECHMicrosoft Apologizes for 365 Outage, Rules Out Cyberattack and AI Agents
Microsoft has apologized for an outage affecting its 365 services and attributed the disruption to a problem linked to a network upgrade, according to a report by The Defiant. The company said the incident had no connection to cyber activity or to AI agents, software that carries out multi-step tasks rather than answering a single question.
Cause and company response
According to The Defiant, Microsoft has blamed the disruption on an issue connected to a network upgrade and has offered an apology to affected users.
The company stated that the incident was unrelated to cyber activity or to AI agents, which is the explanation it has given for ruling out those possibilities.
Restoration status
Microsoft's status account now reports that service has been restored to the remaining affected customers and regions.
About the company
Microsoft is a software and software development company based in Redmond. It was founded in 1975.
Open questions
- How many customers and regions were affected in total?
- How long did the outage last before service was restored?