WORLDTECHOpenAI and ServiceNow broaden partnership to link models with enterprise workflows
According to an announcement from OpenAI, the company and ServiceNow have widened their partnership. The arrangement is meant to bring OpenAI's models and agents into ServiceNow, and ServiceNow's workflows into ChatGPT and Codex.
What the expanded partnership covers
The announcement says the two firms are extending a cooperation that is already in place. Under the broader arrangement, OpenAI models and agents are to operate within ServiceNow, while ServiceNow workflows are to become accessible from ChatGPT and Codex.
The account comes from OpenAI's own news channel, which frames the collaboration as a single integration that runs in both directions rather than as separate product launches.
Background on OpenAI
OpenAI is an artificial intelligence company based in San Francisco and founded in 2015. Its products and services include ChatGPT, which the new integration reaches on one of its two sides.
Open questions
- Which specific ServiceNow workflows will be accessible from inside ChatGPT and Codex?
- When will the expanded integration become available to customers?