US banks and Amazon are blocking AI agents like Meta's Muse

What happened

Charles Schwab and JPMorgan are blocking AI agents (AI that carries out multi-step tasks rather than answering one question) that try to sign in to customer accounts. US banks and Amazon are blocking AI agents like Meta's Muse ⓘ Kindel Media / Pexels Charles Schwab and JPMorgan are blocking AI agents that try to sign in to customer accounts.

Steffen Zahn ( translated by Steffen Zahn), Published 10/19/2026 🇩🇪 AI Security Software How To More US banks are blocking AI agents that try to log in on behalf of customers. Amazon, Delta and Yelp are shutting agents out as well.

In Europe, store terms and banking rules already cover agents, and handing one your password can leave you liable. Here is what that means if you use ChatGPT, Claude or similar agents for banking and shopping.

Charles Schwab CEO Rick Wurster told Bloomberg TV on October 16 that the broker stops dozens of attempts by major AI agents to reach client money every week. He gets a weekly report on them.

The one he named was Muse, Meta's personal agent that shops, fills in forms and books travel. Schwab and JPMorgan stop agents from moving money Schwab is not shutting outside AI out entirely.

External models will be able to check balances and pull research through the company's own MCP servers, but they cannot move money there. For everything else, Schwab points clients to its in-house assistant, Charley.