WORLDTECHMicrosoft 365 outage hits email, cloud and AI services; recovery still under way
A global outage that began at midday on Thursday has disrupted a wide range of Microsoft 365 services, and the company's status account says recovery work is still in progress. Ars Technica's report says the problems were still going on Friday morning.
Which services were hit
Users of Microsoft's email, cloud and AI offerings were among those affected by the outage, which started at midday on Thursday. The problems had not been fully resolved by Friday morning.
Microsoft is a software and software development company based in Redmond.
Public institutions affected
Ars Technica reports that governments, hospitals and courts were scrambling as the outage spread. The report does not describe how each of those institutions was affected.
Status of the recovery
Posting on X, the Microsoft 365 Status account confirmed that recovery actions were ongoing. Beyond that statement, the available facts say nothing about the cause of the outage or when full restoration is expected.
Open questions
- What caused the outage, and has Microsoft identified it?
- When will affected Microsoft 365 services be fully restored?