Microsoft Traces Global Server Crash to Faulty Software Update

According to one outlet's report, Microsoft says a faulty update, rather than a hostile attack or artificial intelligence, brought its servers down across the world.
Faulty update named as trigger
The company puts the crash down to a flawed software release, not to an intrusion or to AI systems, based on the only account so far, published by WIRED AI.
About the company
Microsoft is a software and software development company headquartered in Redmond. It was founded in 1975, and its offerings include Microsoft Servers, the infrastructure hit by the outage.
Open questions
- Which specific update triggered the server crash?
- How long did the disruption last for affected users?