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Microsoft Outlook suffers widespread outage, over 103,000 reports logged

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Microsoft Outlook is facing a widespread outage that users are reporting in large numbers, according to 9to5Mac. The disruption affects the mission-critical email service run by Microsoft, a software company based in Redmond.

Scale of user reports

According to 9to5Mac, Downdetector recorded over a hundred thousand Outlook outage reports today. At the time of writing, the count stood at more than 103,000 reports, and hundreds of thousands of users were reported to be unable to reach the service.

Users who rely on Outlook for email would have trouble reaching their inboxes while the problem continues, 9to5Mac reported.

Timing and status of the problem

The outage appears to have begun about an hour before the report was published. Status checks with the service indicated that the problem is widespread and ongoing.

9to5Mac noted that the usual Outlook outage status page could itself appear to be affected, which made it harder to confirm the scope of the disruption from that source.

Open questions

  • What is causing the Outlook outage?
  • When will Outlook service be restored for affected users?

Key facts

  • Downdetector shows over a hundred thousand Outlook outage reports on the day of the report.

Sources & evidence