WORLDTECHMicrosoft 365 outage hits Outlook and Teams, company acknowledges issue
Several Microsoft 365 services went down on Thursday afternoon, according to Engadget, with Outlook and Teams among the platforms affected by what Microsoft describes as "elevated load" issues.
Which services are affected
Engadget reports that the disruption began as complaints about email access in Outlook, but it quickly spread beyond that single application. Users of other products in Microsoft's 365 suite appear to be affected as well, and Teams is named among the platforms hit by the "elevated load" problems.
Microsoft's status page points to the Business and Enterprise tiers of the 365 tools, yet individual users also appear to be affected, according to the same report.
Company response and access problems
Microsoft's support account on X has acknowledged the problem. Engadget notes that, at the time it was writing, several of its own staff could not load Microsoft's service status page, which made it harder to follow the company's official account of the incident.
The outage was reported on a Thursday afternoon, and the outlet describes it as affecting users of services including Outlook, Teams and 365.
Open questions
- How long the disruption lasted and whether all affected services have recovered?
- What caused the elevated load, which Microsoft has not explained in the facts available?