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Japan Airlines says breach at Amadeus exposed about 92,000 customers' data
Japan Airlines has announced that a data breach at Amadeus's Passenger Service System exposed the personal information of about 92,000 of its customers. The incident happened at a third-party provider rather than within the airline's own systems.
What the airline has confirmed
Japan Airlines, known as JAL, has disclosed that data left the organisation without permission through a breach at Amadeus's Passenger Service System. The airline says the incident exposed information belonging to about 92,000 customers.
A data breach is an incident in which data leaves an organisation without authorisation, and in this case the exposure occurred in a system operated outside JAL itself.
Open questions
- What categories of customer data were exposed in the breach?
- When was the breach discovered and how long did the exposure last?