Companies want autonomous IT operations but hesitate to let AI act alone

What happened

Companies want autonomous IT operations but hesitate to let AI act alone, according to Help Net Security. Ninety percent of companies want to move toward autonomous IT operations over the next two years, with agentic (AI that carries out multi-step tasks rather than answering one question) AI, software that plans and carries out multi-step tasks on its own, doing the work. Yet 77 percent say their own organization hesitates to let AI make an operational decision without a human approving it.

Most of those companies mean autonomy with a person at the approval step, and few have the groundwork for even that. Only … More → The post Companies want autonomous IT operations but hesitate to let AI act alone appeared first on Help Net Security .