AI hallucinations are making entitled customers even worse

What happened

AI hallucinations (an AI system stating something that is not true) are making entitled customers even worse, according to The Verge. Madison, a server in New York City, greets every table by asking about each diner's allergies. Lately, there have been some close calls.

"And they'll order a fish dish that comes with a broth that is made of shellfish." When she tells them a dish contains an allergen, she's had guests push back, saying ChatGPT disagrees.

Key facts

• When she tells them a dish — includes: an allergen, she's had guests push back, saying ChatGPT disagrees