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Healthcare AI cannot improve outcomes until it understands the human context behind every claim

A smartphone displaying an AI chat interface, DeepSeek, on a wooden table.
Illustrative photo.Photo by Airam Dato-on on Pexels

What happened

Artificial intelligence is rapidly reshaping healthcare, but many of the industry’s biggest operational problems remain unresolved. Patients are still waiting weeks or months for treatment approvals that directly affect their recovery and quality of life.

Sources & evidence