G.Skill wins PC enthusiast as 'customer for life' by simply honoring its warranty replacement policy

What happened

However, they optimistically went ahead and completed the RMA paperwork, then received instructions, including a shipping address to initiate the warranty exchange. They informed their fellow social media posters that one of the 64GB RAM kit’s sticks died at the beginning of September.

After some A/B testing, they were sure one of the 32GB sticks was dead. On September 8, about a week after the issue first reared its head, Double-South8863 decided to start an RMA process and get the dud G.Skill Trident Z5 Neo RGB 32GB DDR5-6000 stick replaced.

Now it is worth a king’s ransom at $1,200 on Amazon, and price tracker sites show it's even been as high as $1,300. Perhaps the Redditor was aware of the reports of companies and their dastardly deeds regarding RMAs, as they are active on the PCMR subreddit.

Key facts

• Perhaps the Redditor was aware of the — reports: of companies and their dastardly deeds regarding RMAs, as they are active on the PCMR subreddit