WORLDTECHTechnology INDEPENDENT REPORTS
You’ll soon be able to order DoorDash by text message
First reported Source: The Verge + 1 moreLast editorial activity
What happened
DoorDash is launching new ways to use the local delivery platform, including text message ordering, drone deliveries, and retail returns. The new message ordering feature builds on capabilities that the Ask DoorDash AI chatbot introduced to the DoorDash app in June, allowing you to get recommendations and offload your browsing while skipping the app entirely.
DoorDash is also expanding its Dasher returns feature nationwide in November. "Ordering is now as easy as sending a text," DoorDash said in its press release.
Key facts
- The new message ordering feature builds on capabilities that the Ask DoorDash AI chatbot — introduced: to the DoorDash app in June, allowing you to get recommendations and offload your browsing while skipping the app entirely
Sources & evidence
- The Verge Reporting source
You can text DoorDash’s AI bot to ‘order my usual’ and it will figure the rest out ↗
https://www.theverge.com/tech/1002545/doordash-text-orders-drones-retail-returns-availability - TechCrunch Reporting source
DoorDash launches an AI agent you can text to order food ↗
https://techcrunch.com/2026/09/30/doordash-launches-an-ai-agent-you-can-text-to-order-food/