AI could upend food delivery

What happened

A 10-person startup called Bites is a blip in comparison: It has just around 300 restaurants signed up in the Bay Area, where it's operating as a pre-seed startup. In August, a slew of restaurants in the Bay Area received a strange email from DoorDash, warning businesses that they may be listed without their consent on Bites.

DoorDash, the leading food delivery app, processed 970 million orders in its second quarter this year and generated $4.5 billion in revenue. But this summer, Bites caught DoorDash's attention.