$5,245 prebuilt RTX 5090 PC's connectors melt after sitting boxed for a year

What happened

$5,245 prebuilt RTX 5090 PC's connectors melt after sitting boxed for a year, according to Tom's Hardware. When one gamer's prebuilt PC had a GPU (a chip built for many calculations at once, used for graphics and AI) and power cables burn up, they didn't know where to turn: the system builder or the GPU manufacturer. It turned into a headache of differing policies and warranties.

When a PC gamer's GPU with a 12VHPWR or 12V-2x6 power connector melts, it's often in a computer they built by hand, and they typically only have one chance at recourse — hoping their GPU is under warranty and making a claim. But it ends up that when someone else built your PC, it could open up a can of worms that has two companies pointing the blame at each other while a customer sits with a burned-up RTX 5090, power supply, and power cords.

That's what happened to Tom's Hardware reader Anthony DeMarco, whose father purchased a Digital Storm Corsa for him ahead of his first job after graduating from college. DeMarco says he suggested his father purchase the system before RAM prices went up.