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Yandex says 2.84% of customer data lost after Ukrainian drone strikes

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Yandex Cloud, the cloud business of the Russian internet company often described as Russia's Google, says it has restored access to more than 97% of customer data after drone strikes damaged its data centres. The remaining 2.84% cannot be recovered, the company acknowledges, according to Tom's Hardware.

What the company reports

In a blog post this week, Yandex Cloud described the recovery as a success, stating that it had restored access to more than 97% of customer data. The figure was reported in a machine translation of the post.

The fine print tells a different part of the story. As highlighted by The Register, the company also states that the remaining 2.84% cannot be restored because of critical damage to equipment.

Backups cited as a factor

The blog post appears to place part of the responsibility on customers. It says the unrecoverable share was partly due to the lack of customer backups on the platform, suggesting that users who did not keep separate copies of their data suffered permanent losses.

Damage to data centres

Yandex has updated its customers following extensive damage to its data centres, which are buildings full of computers that run online services. The reporting attributes this damage to drone strikes.

Open questions

  • How many customers and how much data are affected by the unrecoverable 2.84%?
  • Will Yandex Cloud offer further detail on the scope of the equipment damage?

Sources & evidence