Identify AI model overuse with User Insights

What happened

AI Gateway User Insights now adds task, model, turn, and user categories to help teams understand AI adoption and make better model decisions. This is available free to AI Gateway users.

User Insights gives teams a clearer view of their AI usage, showing which users, applications, tasks, and models are driving traffic. It also highlights user and agent anomalies, helping teams identify unexpected or out-of-control spending and usage before they become larger problems.

The same token count can represent very different kinds of work, and you can’t evaluate with model choice without understanding the task. User Insights now shows when a model may be more capable than a task requires, which of your users and agents are driving that usage, and how the task, model, cost, and conversation patterns relate.